Wow!  I just had a great customer service experience and I still can’t believe it.  I’m still reeling!   I won’t bore you with all the nitty gritty details but just suffice it to say that my belief in good customer service has been restored.

I have been worried lately that people just don’t seem to care anymore.  Whether it was getting no response from a client who missed an appointment (after many repeated atte...

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Last night I had the pleasure of attending a workshop about transitioning hosted by Janet Fiorenzo.  A fabulous group of ten women of various backgrounds, ages and stages in their lives, came together to share stories of transition and what they are experiencing.  It is always amazing to me the energy that is felt when women come together for a common purpose.

Janet taught us a new tool that we can use to assist us at t...

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Keeping employees motivated can sometimes be a challenge.  What with the economy, layoffs, everyone being asked to do more, people can get frustrated in their work. 

Many believe that money is on the top of most peoples’ list of what motivates them.  I tend to disagree.  In a previous blog post I wrote about how to motivate employees by unleashing their power and potential.

Now don’t get me wrong.  I do believe ...

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About a year or so ago, I became fascinated with numerology.  I find it quite interesting how accurate some of this information is based on the date and time of your birth.  I don’t claim to understand it all but I do love exploring more about it.

To indulge my fascination, I get a Daily Life Guide report from Life-Answers.com.  Today my report read:  “Hello Lisa -Saturday, January 7, 2012- Focus your attention b...

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Well, now into day 5 (really day 6 since I sat out yesterday!) of the Ultimate Blog Challenge and the overthinking of what to write about has kicked in.  Part of why I did this challenge was to get the writing juices flowing.  Not quite there yet.

Another reason was to hold myself accountable for blogging on a regular basis.  I have found some great fellow bloggers that are helping me with that accountability.  Thanks f...

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Well, here we are... day one of the New Year. 

I have always enjoyed looking back over the previous year and remembering all the wonderful accomplishments, challenges and lessons learned that I am truly grateful for.  It is amazing how much you can forget throughout the year.  Reflection and gratitude are very important tools that help me realize just how far I have come and keep me focused on where I want to go.  I just have to remember to do use them.

While I do enjoy reflecting, I don't lik...
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